Verizon Hit by Major Internet Outage

Verizon: we apologize

Verizon apologized to its customers on Thursday after a major internet outage that affected millions of customers across the country. The outage, which began around 11 a.m. ET, impacted both home and business customers in several states.

What happened?

Verizon said the outage was caused by a "fiber cut" in Brooklyn, New York. The company said it was working to repair the cut and restore service as quickly as possible. Verizon said it expects service to be restored by 9 p.m. ET.

Service restored

Verizon said service was restored in most areas by 9 p.m. ET. The company said it is still working to restore service to a small number of customers.

Customers impacted

The outage impacted customers in several states, including New York, New Jersey, Pennsylvania, Massachusetts, and Connecticut. Verizon said it is not aware of any other outages at this time.

Apology

Verizon apologized for the inconvenience the outage caused its customers. The company said it is committed to providing reliable service and is working to prevent similar outages in the future.