Verizon Fios internet outages impact millions on East Coast

Millions of users on the East Coast have been suffering from internet outages due to problems with Verizon Fios.

The issues began on Tuesday afternoon and have affected users in several states, including New York, New Jersey, and Pennsylvania. Verizon has acknowledged the problem and is working to restore service as soon as possible.

The outages have been caused by a problem with Verizon's fiber-optic network. The company is still investigating the cause of the problem, but it is believed to be related to a software update.

Customers who are experiencing outages may be able to get a refund or credit from Verizon.

The company has not yet announced any details about the refund or credit program, but it is expected to be announced soon.

In the meantime, customers who are experiencing outages can try the following troubleshooting tips:

• Restart your modem and router.
• Check the cables that connect your modem and router to the wall.
• Contact Verizon customer support.

Verizon has apologized for the outages and is working to restore service as soon as possible.

Here are some additional details about the outages:

• The outages began on Tuesday afternoon and have affected users in several states, including New York, New Jersey, and Pennsylvania.
• The outages have been caused by a problem with Verizon's fiber-optic network.
• Verizon is still investigating the cause of the problem, but it is believed to be related to a software update.
• Customers who are experiencing outages may be able to get a refund or credit from Verizon.
• In the meantime, customers who are experiencing outages can try the following troubleshooting tips:

Restart your modem and router.

Check the cables that connect your modem and router to the wall.

Contact Verizon customer support.

Verizon has apologized for the outages and is working to restore service as soon as possible.